IT Services
Network Services
Telecoms Services
Telephone Services

Telecoms Services

To learn about our telecom services, click the on the titles below.

Calls and Lines

Business Calls & Line Rental


Telephone Calls
• Save your business money on telephone calls
• No need to change your number
• We can do a comparison for you against you current provider so you know how much you will save
• Fully itemised bills straight to your email inbox with no hidden charges
• Guaranteed smooth and non-disruptive charge over
• SIP & VoIP available as well as full range of other services
• One Bill solution for all your business telecom needs with proper customer service and support

Line Rental
• BT Line rental at reduced costs
• Lines seamlessly transferred – all that will change is you will pay Eq8
• All lines still maintained as before by BT Openreach engineers
• One Bill solution for all your business telecom needs with proper customer service and support
 

Contact us for more information

Audio & Web Conference

Audio & Web Conferencing
Fed up with traffic jams? How many meetings do we drive to that could easily be held over an audio conference and at far less cost? You can even have a recording!


Audio Conferencing
• Let as many people join your meeting at a small cost
• Anyone, anywhere regardless can join through their phone
• Record you meeting and email to a colleague...
• Eq8 supply clear simply & understandable billing
• One Bill solution for all your business telecom needs with proper customer service and support
 


Web Conferencing
• Collaborate & demonstrate or present to many from your computer
• Let as many people join your meeting at a small cost
• Eq8 supply clear simply & understandable billing
• One Bill solution for all your business telecom needs with proper customer service and support

 

Business Mobile

Business Mobile


In today’s rapidly changing mobile environment it has never been more important to receive good & understandable advice. Here at Eq8 we promise you just that from advice on what handsets would suit your employees best to advice on data and email usage as well as a host of new applications.


• Full range of handsets from all major manufacturers
• Fully itemised bills straight to your email inbox with no hidden charges
• Save your business money with clearly explained packages
• Whether you are a small to medium sized company or a large corporation we have a solution to fit
• One Bill solution for all your business telecom needs with proper customer service and support
• Guaranteed smooth and non-disruptive charge over

0800/0845/0870

Non Geographic Services

Are you looking to gain nationwide coverage without the cost of a local presence…

The term “non geographic” refers to a telephone number that does not have a geographical location associated with them. All our non geographic numbers are only available on certain call plans.

Examples of non geographic numbers are:

0800/0808

0800 numbers enable your caller to contact your business Free of Charge from any landline in the UK. Who actually minds making that free call?

  • 0800 numbers “sit” on your existing, chosen, number so you need not worry about missing an important call from existing clients ringing your landline number.
  • No equipment installation
  • There is no interruption in service whilst your chosen number is provisioned.
  • No limit to the amount of non geographic numbers targeting your chosen landline number.

0845

0845 as like all non geographic numbers they give your company a nationwide presence but still giving the caller a local rate charge whether they are “down the road” or 200 miles away.

  • 0845 numbers “sit” on your existing, chosen, number so you need not worry about missing an important call from existing clients ringing your landline number.
  • Unlike 0800 numbers it does not cost you a penny to receive a call.
  • No equipment installation
  • There is no interruption in service whilst your chosen number is provisioned.
  • No limit to the amount of non geographic numbers targeting your chosen landline number.

0844

0844 numbers are a great choice to use as they extremely cost effective to your calling customers at just 5ppm anytime, anywhere in the UK. Bear in mind 0844 numbers are not available for international callers so an alternative number must be provided.

  • Creates a Revenue share.
  • Incentive for callers due to low call cost.
  • Portable whenever you move.
  • Presents a national image.
  • Far less costly than 0800 numbers.
  • Numbers “sit” on your existing, chosen, number so you need not worry about missing an important call from existing clients ringing your landline number.
  • No equipment installation
  • There is no interruption in service whilst your chosen number is provisioned.
  • No limit to the amount of non geographic numbers targeting your chosen landline number.

0870 *

0870 or national rate numbers are currently used to provide that professional status, giving a national identity whilst also generating a revenue share from callers using the number. 0870 numbers work in exactly the same way as all non geographic numbers.

  • 0870 numbers “sit” on your existing, chosen, number so you need not worry about missing an important call from existing clients ringing your landline number.
  • No equipment installation
  • There is no interruption in service whilst your chosen number is provisioned.
  • No limit to the amount of non geographic numbers targeting your chosen landline number.

 

* It is worth noting from February 2008 any business that generates a revenue share from national rate numbers will soon loose this advantage and will instead be charged for the received call.

Businesses will need to decide whether to keep the 0870 number and pay for the call or change to alternative numbers i.e. reverting back to a geographic number such as 01, 02. Alternatively business could revert to using 0844, 0871 services that still generate revenue shares.

0871*

0871 numbers are sometimes referred to as special rate services. Calls are charged at 10ppm at all times. Commonly used for technical, marketing lines to help offset the cost of administration departments.

*In accordance with OFCOMS decision in April 2006 ICSTIS will regulate 0871 numbers in early 2008.

  • Creates a Revenue share.
  • Calls are charged at 10ppm at all times.
  • Portable whenever you move.
  • Presents a professional image.
  • 0870 numbers “sit” on your existing, chosen, number so you need not worry about missing an important call from existing clients ringing your landline number.
  • No equipment installation
  • There is no interruption in service whilst your chosen number is provisioned.
  • No limit to the amount of non geographic numbers targeting your chosen landline number.

Non Geo numbers & Inbound

Non Geographic Numbers & Inbound Services
Non Geographic Numbers (NGN’s examples 0800, 0808, 0845, 0871 & 09 numbers) are numbers which can be used for various business needs.
Control your calls on any number, anywhere, from any device....
As well as supplying NGN’s we can offer intelligent routing options where you can control where your numbers destination is by day or time of day yourself in real time! Please phone for a demonstration.
Inbound Services offer the ability ‘at a network level’ to:
 


• Easy to use
• Immediate setup
• No capital outlay
• Use with any number, anywhere, from any device
• Call recording
• Never miss a call
• Call statistics (downloadable in Excel)
• Voicemail
• Network level auto-attendant
• Route calls to different office depending on where they originate
• Many, many other features available
• One Bill solution for all your business telecom needs with proper customer service and support
 


 

IP Telephony (VOIP)

IP Telephony and VoIP

IP telephony enables voice communication over internet protocol (VoIP) networks. It unites an organization's many locations - including mobile workers - into a single converged network. It promises cost savings by combining voice and data on one network that can be centrally maintained, as well as by eliminating toll expenses for calls between locations.

IP telephony works by converting voice communications into data packets. Telephones are connected to data ports on the IP network.

VoIP, SIP, Hosted PABX, Network Convergence & Unified Communications


VoIP
VoIP (Voice over Internet Protocol) is the delivery of Voice & Multimedia communications using IP Protocol often over the internet or an IP network. Sometimes the terms internet telephony & internet phone calls are used. VoIP can be used to communicate with traditional phone systems as well as Hosted Solutions.


SIP
SIP (Session Initiation Protocol) is a signaling protocol used for voice and video communication sessions. Eq8 can supply SIP Trunks where suitable. SIP trunks can offer significant cost-savings for enterprises, eliminating the need for eliminating the need for more costly PSTN lines (analogue or ISDN) or offering a resilient solution. SIP trunks can have Geographic numbers regardless of where you are physically situated e.g. you can have a London ‘0207’ number have your office in Dundee!


Hosted PABX
Hosted PABX phone systems deliver phone system functionality either over the PSTN (public switched telephone network) or now commonly over via the internet to your premises. This eliminates the need to have a phone system at your premises and offers greater flexibility and limited or no capital upfront costs.


Unified Communications
Unified Communications (UC) is the integration of real-time communication services such as instant messaging, presence information, telephony, video conferencing, data sharing, speech recognition, unified messaging (integration of email, fax, SMS, voicemail etc.) UC is not a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types.
 

Internet and Data Lines

Internet and Data Lines

We supply Internet & Data Leased Lines through our wholesale partnerships with companies such as BT which giving you exclusive, private, secure and uncontended connectivity with fixed costs providing fast access speeds.

We also supply Data Links such as 'Carrier Class' Microwave Links which provide fast, low latency and high bandwidth wireless connectivity over long distances.

Data Connectivity


Data Connectivity is a broad description of the main services we offer. Some common examples can be found below:
• Broadband (ADSL)
• Data Cabling (CAT5/6 through to Fibre Optic Cabling)
• Internet Leased Lines
• Wide Area Network (WAN)
• Point to Point lease lines between say two or more sites
• Wireless Networks (Wi-Fi)
 

Broadband

Eq8 offer advice and guidance on getting faster internet and e-mail access speeds as well as wireless, satellite and landline technologies. We are always seeking to help improve services whilst reducing connection costs.

If you have any questions then please contact us or phone: 0845 085 0053.
 

Please contact us if you require further information